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Venezuela donations

Values in Action: Addressing Needs in Venezuela

At Iora Health, our mission is to restore humanity to health care. Each day, our teams lead the way by showing courage, creativity, empathy, humility and passion.

We see these values embodied in large and small ways every day. A compassionate encounter with a patient, an empathetic ear for a colleague, or recently, through a passion project by an Iora employee.

Gabrielena (Gaby) Alcala, director of Medicare Risk Operations, saw the decline in quality of life in Venezuela with her own eyes. Her father was ill and she saw the struggle to get his basic medical supplies. Unfortunately, his situation was not unique in Venezuela. Once-controlled diseases like diphtheria and measles have returned due to insufficient vaccines and antibiotics and Venezuelans suffering from chronic illnesses like cancer or diabetes must often forgo treatment for lack of supplies.

Motivated by the struggles of Venezuelans to access basic healthcare, Gaby reached out to her fellow Iorans for aid. The response she received was overwhelming.

In an email to Iorans, she described how Venezuela is experiencing one of the biggest humanitarian crises in the world. She shared that Venezuela is facing an 85 percent shortage of medicine, an economic crisis, severe hyperinflation and food scarcity. She contrasted this with the United States, where two out of three dispensed medications go unused and are discarded. National projected costs range from $2.4 billion to $5.4 billion in wasted prescriptions.

Gaby had a simple ask, “Do you have unused prescriptions or medical supplies you can donate?”

Here are some of the responses:

“I have a box of things that I’d like to go to a good cause!”

“Thank you for finding this opportunity for us, we really appreciate the honor to be able to do this.”

“I would much rather send to places that need things than throw things away.”

“Definitely!! Thanks for reaching out to the practices. Perfect timing too for our Earth Day efforts…love it!”

“This should be something that happens every six months so that things don’t go to waste.”

Gaby coordinated the supply donation to the Programa de Ayuda Humanitaria para Venezuela, which has strong ties with health providers and hospitals in Venezuela. With the program’s aid, the items were sent to where they were needed most. Now, Iora Primary Care practices are aware of the donation opportunities for unused medical supplies and can continue to support places in need on a regular basis.

There is a tradition at Iora Health that on your company anniversary you can reflect on your time at Iora. In Gaby’s reflection she said, “I have learned many things during my tenure at Iora, but the most important one is that I work with the kindest people I have ever met.”

Everyone rallying together in support of Venezuela demonstrated Iora Health’s mission and the passion that Iorans bring to their work every day.

 Thank you to Gaby and the local care team members for their efforts! It’s inspiring to work with you!

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