I worked for many years on a Navajo reservation and as Chief of Family Medicine at an academic medical center, but have never experienced teamwork like I do at Iora. We are all committed to putting patients first. And that’s exactly why we get the results we do.
There’s time built in for the team, including my Health Coach Gabe, to build relationships with our patients — like Jerry, who had battled high blood pressure for years. The first thing we did was to have a conversation about what he wanted to get out of this.
We talked about his past treatment, his meds, his struggles, his goals. A year after seeing us regularly, Jerry is off all medication and has lost 40 pounds. He’s like a different person and says it’s all because we cared what he had to say. It’s what makes my job so special.
We work with all types of sponsors — from employers and insurers to health systems and unions. They want to transform health care through better primary care and to improve the health of their members. Each practice shares our patient-centric model and collaborative care technology platform, and is also shaped by the specific needs of the community it’s serving.